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General
This web-shop is operated by Sharman multiCOM Ltd. All orders placed on this website are subject to these terms and conditions of sale. All descriptions and illustrations contained in this web-shop have been checked for accuracy but as always errors do occur. If for any reason any inaccuracy is found then we shall rectify this as soon as possible.Ordering Procedures
Buying our products could not be easier. Select a product from the categories or via search function. Within the product page price and availability of the product are shown. The green sign signalizes that the required product is available on stock. In case of a yellow sign you should place your order immediately because there is only a minor stock available. If you order a product that is not on stock (red sign) you accept additional delivery time, because the product is either en route to our warehouse or will be ordered on request. To order a product, select the required quantity and click on "add to shopping cart". The shopping process is splitted into 4 pages:Page 1: Shows your current shopping cart
Page 2: Select one of the three registration types (one time shopping (anonymous), registered customer with username/password, known customer login with password).
Page 3: Type in your personal data
Page 4: Shows your current shopping cart, select method of payment and country of delivery.
For additional information please use the request form in our service area.
Terms & Conditions
We have chosen the best quality and most reliable products for you to purchase from our web shop. We aim to supply items which are popular and therefore if you do not see any item in our web shop, please feel free to enquire to see if we can obtain this for you.Delivery Charges
In order to give you the most reliable delivery service, we have chosen to despatch all our orders by Next Working Day courier service for delivery within Mainland UK (Scottish Highlands may be a two/three day service).For deliveries within N Ireland and Irish Republic, we use a separate courier service which takes two to three days.
To maintain a competitive service we have to set a minimum £25.00 order level.
Delivery charge will automatically be calculated at check-out once you have selected your delivery area. For deliveries to all other areas world wide, delivery charge will be obtained from a suitable courier according to the weight & dimensions of the order.
As a part of our anti fraud measures, we will only deliver to the address where the credit card is registered.
Unlike other online trading companies who order goods from their suppliers after they have taken your order, we hold most items offered in our web shop for immediate despatch. In the event that any item is out of stock, one of our sales team will inform by return email (during office hours) the estimated expected delivery date and any alternatives as substitutes for the out of stock item.